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Accessibility Statement

This statement was last updated on July 1,2025.

We at Kea First Steps are working to make our site Kea First Steps accessible to people with disabilities.

What web accessibility is

An accessible site allows visitors with disabilities to browse the site with the same or a similar level of ease and enjoyment as other visitors. This can be achieved with the capabilities of the system on which the site is operating, and through assistive technologies.

​At Kea First Steps, we are committed to ensuring that our website is accessible to all individuals, including those with disabilities. We believe in creating an inclusive shopping experience that allows everyone to engage with our brand, access our products, and make purchases seamlessly.

We strive to adhere to the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level, and we continually work to improve the accessibility and user-friendliness of our website.

1. Website Accessibility Features

We are making continuous efforts to ensure that our website provides an accessible experience for users with various disabilities. These efforts include:

  • Keyboard Navigation: Our website is designed to be navigable by keyboard alone for users who are unable to use a mouse.

  • Screen Reader Compatibility: We’ve ensured that our site is compatible with popular screen reader software to support visually impaired users.

  • Color Contrast: We have made efforts to maintain high color contrast throughout our website to ensure that text is readable by users with low vision.

  • Alt Text for Images: We use descriptive alt text for all images to ensure that visually impaired users can understand the content through screen readers.

  • Responsive Design: Our site is designed to work seamlessly on all devices, including desktops, tablets, and mobile phones, so users can shop wherever they are.

2. Ongoing Efforts

While we have made great strides in improving website accessibility, we recognize that accessibility is an ongoing process. We are committed to continuously reviewing and improving our website's accessibility features. This includes:

  • Regular audits of our site for accessibility compliance.

  • Implementing feedback from users to address any barriers to accessibility.

  • Working with web developers and experts to ensure that our site remains inclusive.

3. How to Get Help

If you encounter any accessibility issues while navigating our website, or if you have suggestions for improving accessibility, please don’t hesitate to contact us. We want to ensure that everyone has a positive experience shopping with Kea First Steps.

You can reach us at:

Email: contact@keafirststeps.com
Phone: 336 541 6174

Our team is happy to assist you with any difficulties you may encounter, whether it's in making a purchase, accessing product information, or navigating our site.

4. Third-Party Tools & Services

Please note that our website may include third-party tools, services, or content (such as embedded videos or social media plugins) which may not always meet accessibility standards. We are actively working with these third-party services to address any accessibility issues that may arise.

5. Feedback and Improvements

We value your feedback and want to ensure that everyone can access and enjoy the experience of shopping with us. If you have any suggestions or feedback regarding the accessibility of our website, please let us know. We appreciate your help in making our online store more accessible.

Commitment to Accessibility

We believe that everyone deserves an equal opportunity to shop with us, regardless of their abilities. We are committed to providing a website that is accessible, inclusive, and easy to navigate for all users.

Thank you for supporting Kea First Steps, and we hope you have a positive and seamless experience with us!

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